Privacy Policy

Personal Information You Provide

We collect the following personal information when you interact with our services:

• Name and contact information (email address, phone number)
• Billing and delivery addresses
• Payment information (credit card details, processed securely)
• Event details and rental preferences
• Company or organization name (if applicable)
• Communication history and inquiries

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on pages
• Referral source and links clicked
• Cookies and similar tracking technologies
• Approximate location data (city/country level)

Third-Party Information

We may receive information about you from third parties, such as payment processors or analytics providers. This information is used only for the purposes disclosed in those third-party relationships.

Data Storage

Your personal information is stored on secure servers located in North America. We retain your information only for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy. Rental records are retained for 7 years for accounting and legal purposes.

Security Measures

We implement industry-standard security measures including SSL encryption, secure payment gateways, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Payment Security

Payment information is processed by third-party payment processors using PCI-DSS compliant systems. Iberis does not store complete credit card numbers on our servers. Payment data is encrypted and handled securely.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing services. These include payment processors, email service providers, analytics services, and delivery partners. All service providers are contractually bound to maintain confidentiality and use your information only for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as in response to valid legal process, subpoenas, court orders, or to comply with government regulations and investigations. We will provide notice when legally permitted.

Business Transfers

In the event of merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.

No Selling of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is used exclusively to provide services and improve your experience.

Types of Cookies

• Essential Cookies: Required for website functionality (login, security)
• Performance Cookies: Track usage patterns and website performance
• Marketing Cookies: Remember preferences for personalized content

Cookie Management

You can control cookies through your browser settings. Disabling cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request your data or make corrections.

Deletion Requests

You may request deletion of your personal information, subject to legal retention requirements. We will honor deletion requests where legally permitted, though some information may be retained for legal or operational purposes.

Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in communications or by contacting us directly. This will not affect transactional or service-related communications.